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Services

Network services

A good wireless network gets built three times: once on paper, once on site, and then every day it is maintained. We do all three, and you can join at any stage.

1

Network Design

Site survey, RF coverage plan and network architecture — before anything is bought.

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What you receive

  • Site-survey report with a coverage heat map
  • Device placement plan on the building drawings
  • Channel and transmit-power plan
  • Network architecture: traffic separation, uplink paths and redundancy
  • A bill of materials, with alternatives where they exist
2

Supply and Implementation

Sourcing the hardware, installing it, configuring it and handing over a network that is ready to run.

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What you receive

  • Hardware supplied with warranty and a defined support path
  • Installation and cabling to the design
  • Controller, gateway and access-policy configuration
  • Post-installation coverage and performance testing
  • As-built documentation and handover training for the operating team
3

Maintenance and Support

A support agreement with defined response times, continuous monitoring and preventive maintenance.

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What you receive

  • An SLA with response and resolution times by severity
  • Network monitoring and fault alerting
  • Firmware updates and periodic configuration review
  • Periodic re-survey of coverage and channel re-planning
  • Phone, remote and on-site support
  • Periodic status and incident reporting

What we cover

This is the scope of our radio and wireless work. If what you need is not here, ask.

  • Indoor networks

    In-building coverage, from a single floor to a full campus.

  • Transport layer

    Site-to-site data transport over radio links.

  • Unified networks

    Wireless and wired brought under one policy.

  • Device and user management

    Central device control and user authentication.

  • Guest wireless

    Captive portal, bandwidth control and access accounting.

  • Public-venue wireless

    Airports, stations, exhibitions and crowded spaces.

  • 3G and 4G Wi-Fi offloading

    Moving carrier cellular load onto a Wi-Fi bearer.

  • Wireless optimisation

    Channel, power and coverage review on an existing network.

  • Wireless security

    Traffic separation, encryption and access policy.

  • Device and user location

    Asset location and movement analytics on site.

  • P2P, P2MP and point-to-area

    Radio links between two points, many points or across an area.

  • Business-specific solutions

    Designs built around one organisation’s particular process.

Where should we start?

If you are not sure which stage your project is at, start with a consultation. One short call is usually enough to establish what is actually needed.

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